Ticket-Venue.com 100% Ticket Guarantee

Worry Free - Stress Free - Hassle Free

Ticket-Venue.com Offers a 100% Worry-Free Ticket Guarantee. We offer our guarantee to protect YOU!

Ticket-Venue safeguards your transaction from fraud, privacy and other dangers. Our ticket guarantee ensures absolutely securely.

Here is what we offer as part of our Ticket Guarantee. Your tickets will...

• Arrive in time for your event!
• Be the exact seats you ordered (or better) from our website.
• Be authentic, legitimate tickets guaranteed for event entry.
• Be refunded if your event is canceled.

About the Guarantee

Ticket-Venue guarantees that the following will be true for all event tickets ordered through Ticket-Venue.com.

All tickets are legitimate tickets, valid for entry.

Unless otherwise noted as part of the ticket description, all the tickets sold on Ticket-Venue are guaranteed to be authentic tickets, valid for entry to the event the ticket is for. If the venue will not accept the ticket for entry, the purchaser must ship the unused tickets back as instructed in the email by Ticket-Venue. Ticket-Venue will investigate the incident to determine why the tickets were not accepted, and if Ticket-Venue finds that it was in error, the purchaser will be refunded the full cost of the tickets including shipping costs and service fees.

All tickets we deliver will be the same, equal, or better than what was originally requested.

If the purchaser does not receive the exact tickets he or she ordered, Ticket-Venue guarantees that the replacement tickets will be of equivalent or better value than the tickets originally requested. If purchaser complains that the tickets they received do not meet this criteria, and if the event has not yet occurred, and if Ticket-Venue determines in its sole discretion that the tickets are not adequate to fulfill its promise of equivalent or better tickets, Ticket-Venue may either provide the purchaser with equivalent or better tickets, or it may refund the purchase price of the tickets including shipping costs and service fees. In either case, purchaser must ship the tickets back as instructed by Ticket-Venue in a prompt manner to be eligible for a refund or new tickets. If the event has already occurred, Ticket-Venue may provide the purchaser with a refund. To be eligible for a refund, the purchaser must ship the unused tickets back to Ticket-Venue as instructed by Ticket-Venue.com

All tickets will be delivered in a timely manner.

All deliveries are made to the billing address of the purchaser. We guarantee that the tickets will be shipped to the purchaser in sufficient time so that at least one delivery attempt will be made before the event occurs. If the event occurs and no delivery attempt has been made, Ticket-Venue will coordinate with the selling broker to issue the purchaser a refund of the cost of the tickets including shipping costs and service fees. The purchaser is responsible for making himself or herself available to receive delivery of the tickets when a delivery attempt is made. If purchaser cannot be available to receive delivery, purchaser shall contact and coordinate with Federal Express, or whatever other delivery company Ticket-Venue might use for the purchaser's order, to make alternate delivery or pickup arrangements.

If an event is permanently canceled, a refund will be issued.

If an event is permanently canceled, Ticket-Venue will coordinate with the selling broker to provide the purchaser a full refund of the ticket price including any service fees. Ticket-Venue.com may require the purchaser to return the tickets to be eligible for this refund.